how does soona work?
Plan a shoot in minutes - not days
Share your goals & plan your shoot in just a few steps. Select & pay for models & upgrades at this time.
Join your shoot & approve selects in real-time
Attend the live shoot from the platform. Collaborate with your photographer & give approvals in real time.
Order assets & get edits in 24 hours
Purchase what you love for $39 per photo + editing and $93 per video clip. Get free editing & assets in 24 hours with the Standard plan.
Optimize & improve performance
Measure listing performance over time, get actionable recommendations & instantly generate brand-ready imagery using AI.
frequently asked questions about soona
can I edit multiple images at once with the Media Editor tool?
You can edit one image at a time, but we are constantly working to improve our tools.
how can I download my images from the Media Editor tool?
The AI edits you create can be found in your reservation gallery under “my edits” or in your edits album.
how do I remove background with iPhone?
Open the image.
Tap and hold the subject.
An outline will appear around the subject.
Continue holding down the subject and tap copy.
Paste the subject into an email, text message, or note.
Is the Business Name Generator free?
Yes! We built the Business Name Generator for you to use for free!
Can I customize the suggestions based on my preferences?
Absolutely! Our generator allows you to input specific keywords, your industry, and more, to tailor the generated names according to your preferences.
Is there a limit to the number of names I can generate?
Nope. You can generate as many options as you would like using our Business Name Generator, free of charge!
What languages does the Business Name Generator support?
Right now we are primarily supporting English-language business names.
Is the Business Name Generator optimized for mobile devices?
Yes, our Business Name Generator is optimized for use on both desktop and mobile devices.
Can I provide feedback on generated names?
Absolutely! We encourage you to provide feedback to help us improve our AI-powered tools.
how can I add text to a photo?
you can add text to a photo for free using the soona Media Editor. simply upload your image and add your text. you can play with plain text, stylish font combinations, text styles, and more.
can you add text to an iPhone photo?
yes, you can add text to an iPhone photo. you can do it on your phone, or you can upload the photo to the free soona Media Editor and add text there.
how do you apply text directly to an image?
- select an image from your soona gallery
- upload your image to our free add text to photo tool
- add your text
- download your edited image
- publish the photo wherever you sell!
how do you add shadows to photos?
You can add shadows to photos for free using the soona Media Editor. Simply upload your image and the AI tool will automatically detect where and how to place the shadow. No need for complicated software here!
what is the app that adds shadows to photos?
the soona Media Editor can add shadows to photos. it can also help you remove backgrounds, change background colors, add a white background, add text, and make other edits to your product photos.
what are the grooming standards for foot models?
soona foot models perform their own at-home self-care prior to the shoot. All are expected to arrive with well groomed, moisturized, and clean skin + nails.
For an extra polished look or to showcase your nail products, add the custom pedicure upgrade.
what about leg hair?
Generally, what you see is what you get! If the model has shaved legs in their modeling profile, they will arrive with shaved legs for the shoot. Alternatively, if they have leg hair, you can expect hair on the booking.
You may, however, indicate a shaved leg preference during model selection. Please note that a model could decide to not service bookings with shaved leg preferences different than what is shown in their profile.
what if I want the model to wear something other than the standard wardrobe?
Foot models will arrive with the standard wardrobe options and can feature any combination of those items: from bare legs + feet to long pants + shoes. Any additional wardrobe options (bottoms, socks, shoes, sandals, jewelry, etc.) should be sent to the studio with your product.
how does model selection work?
Sign in, browse, and book with models from any city directly at book.soona.co/directory. Or, after your booking is made, you'll go through model selection which will surface the active models in the city your booking is assigned to. Filters are available for basic traits such as shoe size, skin tone, gender, age and more.
You'll use portfolio photos and model details to determine your top 2-3 model preferences. Then you'll describe any extra model details such as shaving, nail, and wardrobe needs. If you decide to send wardrobe, your chosen model's sizes will be surfaced.
From there, soona does the rest! We will communicate and coordinate with the model. You get to focus on shipping your product, building your shotlist, or any other prep.
How can I get on the schedule sooner?
When we receive your product, we get you on the schedule for our earliest available date and time. If you would like to be scheduled sooner, you can join our waitlist. Sometimes we have last minute cancelations and can get you on sooner. You must have open availability to sign up for the waitlist.
I have assets that were not created by soona, could your crew edit those?
Yes! Start by filling out this form to let us know your editing needs. A crew member will email you to confirm editing scope + cost. After that, receive your edits in 24-48 hours!
Where can I find my edited content?
When you log into your account, you'll see all your recent assets at the top of the page. There is also an edits album, a favorites album, an expert picks album, and a my uploads album.
What is included in the $149 studio fee?
The $149 studio fee unlocks access to the virtual shoot platform, network of studios, props, backdrops & lifestyle sets. This fee is paid at the downpayment of each booking created.
For $7 more, the Basic plan includes free studio fees for a year and use of the AI Studio tool. This is our recommendation to get the most value out of soona!
What’s the minimum commitment for a membership?
You can proceed with monthly membership or pay annually to unlock savings with payment upfront. We have found the creative platform adds the most value to our clients on an ongoing basis. We offer flexible monthly payments within our enterprise plans.
What does free premium photo & video editing include?
For our standard membership & enterprise packages: free premium photo editing & video add-ons are included! You may select each premium add-on on your photos or videos during checkout. Any additional variants or revisions after your initial order are $9+ each.
With the studio pass & basic membership: each $39 photo includes one complimentary touch-up after purchase. If your photos or videos need more custom editing: premium add-ons are $9+ each.
is hair + makeup or manicures included with the full body model?
soona models arrive with clean nails, natural hair, and little to no makeup. All prep work is done by the models at home before they arrive.
We have professional hair and makeup or custom manicure upgrades you may add.
I’m not shipping a product because it’s already at your studio - how do I proceed?
Visit the details tab of your booking and scroll down to “ship your products” + “shipping options”. Then select “use stored products” and add the products you’d like us to capture on that booking. This will notify us that your products are already in studio. Once all packages have been added, select "I'm done shipping".
I shipped my product! where do I add tracking?
Visit the details tab of your booking and scroll down to “ship your products”. Select "shipping options" + "add a tracking number". This lets us know your product is on the way. Once all packages have been added, select "I'm done shipping".
Can I bring my own model?
You may source and bring in your own model to soona shoots. If you choose to do so, soona will not be responsible or a part of any sourcing efforts, shoot coordination, or contract negotiations.
If you book with a soona model, coordination and full usage rights are included in the cost.
will we have a call to plan before the shoot?
All shoots start with a kickoff call with your creative crew. You will be able to go over the creative details, shot list and the goals for your shoot at this time. If you would like to have a designated point of contact prior to your shoot scheduled time, you can add the Producer pro service to your booking. Learn more about this additonal service here.
can I edit or cancel my order?
If you need to make changes to your order: please email hey@soona.co asap and we will do our best to accommodate changes. We cannot make changes to your order after your edits have been delivered. soona does not provide refunds.
what is the turn-around time?
We aim to deliver edited content within 24 hours upon receiving your photo or video order. This timeframe can vary. For infographics, the expected delivery time is within 48 hours.
can my team members join the shoot too?
Absolutely! Sign into your account, select "view account profile" and scroll down. There is a "contributors" section where you can add teammates. They will need to accept the invite and create a profile with the email address you added.
what is the usage policy?
When you purchase content you purchase the license to use the photos in perpetuity. In other words: anywhere for any amount of time! This includes our models as well!
To dig into this more, it's in section 5 of our terms 🤓
how do I join my live shoot?
At your shoot time, join your crew by clicking into your booking, and then on the little blue chat bubble on the bottom right hand screen. Your crew will be there waiting for you! Please note: this chat is only available during the live shoot. If you need to reach crew prior to or after your booking, please email hey@soona.co.
FAQs
you've got questions.
we've got the answers.
not seeing your question above? please email us at hey@soona.co and we will respond within 24 hours!
