contact us
chat with our crew via the orange bubble on the bottom right for the fastest support. Monday-Friday 8am-4pm MST
have a big project?
let’s get the convo started! we’ll help you choose the best way to work with us.
why don’t you offer phone support?
at soona, we have a crew commitment to providing the best support experience possible. to ensure efficient and thorough responses to your inquiries, we have chosen to focus on email and live chat. by centralizing our support through written channels, we can maintain detailed records of all interactions, allowing our crew to better understand and address your specific needs. this also enables us to provide documentation and step-by-step instructions when necessary, contributing to a more streamlined and effective support process. thank you!