faqs

How does soona work?

soona is a same day photo and video studio. You can make an appointment this morning. Visit our studio this afternoon. Have your content captured by our incredible creators. And we will edit and deliver your content to you within 24 hours.

What is included in soona’s pricing?

A $39 photo booking includes 1 photo and a $93 video booking includes 1 video clip, at your booking you will be able to buy additional photos or videos through our app. You can edit additional content on your own or purchase editing add-ons to get even more ready-to-use content.

How will my content be delivered?

When your files are ready to download, you’ll receive an email from us that your files are ready in your account. Then, you simply need to login to your account and your files will be available to download for 30 days.

What types of files will be delivered?

Photos are delivered as JPG files and videos are delivered as Quicktime MOV files.

How long are my files available for?

For Pop-In shoots, your files will be available for 30 days. For Members, your files will always be available as long as you are a member.

Do you provide the photographer and videographer?

Yes, we do! Our studio crew will walk you through the process from start to finish.

Do you provide the equipment?

Yes, yes, yes. Everything you need to create beautiful content at soona is included in the price.

I don’t live in Minneapolis or Denver, but I want to try soona. Can I do that?

Yes, you can! Please fill out this form to get on the waiting list for soona anytime!

Are soona studios available for rent for professional photographers and videographers?

Yes, they are! Please email hey@soona.co so we can share our rental pricing with you.

What happens if I have to reschedule my shoot?

No worries! You can reschedule your shoot up to 24 hours prior to your shoot. Failure to reschedule 24 hours prior to your shoot will result in a full booking being charged to your account.

What happens if I miss my shoot?

If you miss your shoot, your entire booking becomes nonrefundable.