soona is the world’s first virtual photo studio. we make it possible for brands create affordable photos fast. say hello to Obvi. Obvi has re-branded the way vitamins should look and feel. flavorful. youthful. healthy. together we bring their vision to life.
working with soona is easy
book
plan your shoot in just minutes! build your own photo or video shoot or select a pre-priced pack.
prep
finalize your shot list and select your models! ship us your products in order to get on the schedule.
attend
every shoot starts with a kickoff call. see content appear in real-time and give feedback through our live chat!
shop
only pay for what you love: $39 photos & $93 video clips. select edits during check out. get your content back in 24 hrs.
photo and video in 24 hours
at soona you only book what you need and buy what you love.
$39 / photos
with soona it's easy to create scroll-stopping product photos that fit any budget.
$93 / video clips
we'll capture all the angles during your shoot and you only buy what you love.
frequently asked questions about soona
do I need to join my virtual shoot with a hand model?
Yes! We highly encourage attendance for all soona shoots, but especially encourage attendance for shoots with models or other pro-services. This is to ensure you can give live feedback to the model(s) and we can capture your content just the way you need it. We will continue shooting if you are not in attendance!
what editing is included in the $39 photo cost? what are the $9 premium edits?
What editing is included in the $39 photo cost?
Each purchased $39 photo includes touch ups like exposure correction, color correction and one crop. These touch ups bring your photos to life from their raw state! Photos are delivered in 2 versions: a full-resolution JPEG and a web-ready JPEG.
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What are the $9 premium edits?
We offer premium edits for $9 per edit:
- Change background color / pure white
- Product touch-up
- Transparent background
- Buy the raw
- Smooth skin
- Create pattern
- Photoshop it
Hot tip! If you sign up for a Standard membership, your premium edits are FREE. Learn more here.
how many creators are in the network?
over 1,000 approved creators have been hand-selected to join trend.io. it is up to you to choose how many different creators you want to work with based on your budget and needs.
where should I post my content?
we specifically created these trendsets with social media channels. compelling ads. and website content in mind!
What differentiates a high-quality product description from a mediocre one?
High quality product descriptions are informative, engaging, and persuasive. It accurately describes the product’s features and benefits, while also highlighting its unique selling points in an effort to boost sales. A mediocre product description may be generic or lack detail, and may not effectively communicate the value of the product.
What differentiates a high-quality product description on Amazon from a mediocre one?
A high quality Amazon product description is informative, engaging, and persuasive. It precisely outlines the product’s features and benefits while accentuating distinctive selling points. Conversely, a mediocre Amazon product description may be generic, lack essential details, and fail to effectively convey the product’s value.
What differentiates a high-quality product description on Shopify from a mediocre one?
A high-quality Shopify product description stands out for its informativeness, engagement, and persuasive appeal. It precisely delineates product features and benefits, accentuating the product’s unique selling points. On the flip side, a mediocre product description may be more generic, lacking crucial details and falling short in effectively conveying the product’s value.
how do we choose/select background music for my video?
We license our background music through Artlist.io. Please browse this platform and let us know the song or soundtrack title and artist once you have made your selection.
how does editing work?
Start by filling out this form to let us know your editing needs. A crew member will confirm editing scope + cost. After that, receive your edits in 24-48 hours!
How does soona integrate with our internal teams and processes?
Not only does soona integrate with Shopify, Amazon, and Canva right out of the box to connect with your ecommerce content workflows, enterprise customers get dedicated account management to assist you at every step from your 1st shoot to your 400th and beyond.
what is the turn-around time?
We aim to deliver edited content within 24 hours upon receiving your photo or video order. This timeframe can vary. For infographics, the expected delivery time is within 48 hours.
how will soona + Trend integrate?
the two platforms will become integrated over the next year. don’t worry - there’s more to come here!
How can I make sure AI-generated product descriptions are brand-consistent?
To ensure brand consistency when using AI-generated product descriptions, establish clear guidelines and standards for content creation. This can include guidelines for your brand’s tone of voice, style, and messaging—for example, you might have a casual, conversational tone as opposed to a formal, business tone. Additionally, it’s important to review and edit any content generated by AI to ensure it accurately reflects your values and messaging.
How can I ensure AI-generated product descriptions on Amazon remain brand-consistent?
To make sure your AI Amazon product description is brand-consistent, establish explicit guidelines and standards for content creation. These guidelines should encompass aspects such as brand voice and tone, style, and messaging. You should also review and edit AI-generated content to align it with brand values and messaging, ensuring a cohesive and authentic representation. It can be time-consuming but it’s worth it!
How can I make sure AI-generated product descriptions on Shopify remain brand-consistent?
To make sure AI-generated product descriptions on Shopify remain brand-consistent, establish clear guidelines and standards for content creation. These guidelines should cover elements like brand voice and tone, style, messaging, and target audience. You might also include a few examples of on-brand and off-brand product descriptions for reference.
How long does it usually take to get up and running with soona?
Most of our customers book their first shoot within 4 weeks of their first call. Most shoots are scheduled within 3 to 5 business days of your products arriving in our facilities.
I’m not sure what to book! can soona recommend a booking?
We offer 2 types of shoots: Packs and build your own bookings.
Select “build your own” to choose each detail of your shoot and pay a la carte.
Not sure what you'd like? Select a pack! These shoots are discounted and created with ecommerce and social media best practices in mind.
Still have questions? Email our team at hey@soona.co and we will create a customized booking for you based on your goals.
contact info
We offer email and text support.
Email: hey@soona.co. We respond to all emails within 24 business hours.
Text or call: Reach out to us at 512-270-3331. We do our best to respond to all texts within 1 hour. Monday-Friday 8am-4pm MST.
do I get to choose my date and time for my shoot?
After you complete your booking, you will fill out your general availability. Once we receive your products in studio, our scheduling team will pick a date and time that works best for your availability and to give you the best experience possible based on your shoot goals. You will receive an automated email with your shoot date and time.
Have a conflict with the time ou received? Please let us know asap and we will do our best to get you rescheduled for a time that works better. In the event that you need to reschedule, we require 2 business days notice.
where are my photos?
Your photos live in your gallery! Scroll down on your account until you see the “gallery tab”.
I am outside of the US - do I still get a free shipping label?
The free shipping label is only available for shipments within the United States.
I’m not shipping a product because it’s already at your studio - how do I proceed?
Visit the details tab of your booking and scroll down to “ship your products” + “shipping options”. Then select “use stored products” and add the products you’d like us to capture on that booking. This will notify us that your products are already in studio. Once all packages have been added, select "I'm done shipping".
I shipped my product! where do I add tracking?
Visit the details tab of your booking and scroll down to “ship your products”. Select "shipping options" + "add a tracking number". This lets us know your product is on the way. Once all packages have been added, select "I'm done shipping".
will we have a call to plan before the shoot?
All shoots start with a kickoff call with your creative crew. You will be able to go over the creative details, shot list and the goals for your shoot at this time. If you would like to have a designated point of contact prior to your shoot scheduled time, you can add the Producer pro service to your booking. Learn more about this additonal service here.
how many headshots can I get?
You will receive one free headshot! You can buy additional photos for $39 each.
can I bring a friend or team or pet for a group shot?
Headshots for all is about YOU! If you'd like to bring a friend or pet, create a regular headshot booking and we’ll have fun with everyone.
can I pick a different background color?
You have two color options! Gray or baby blue. You can view all of our backdrops here. If you want a color other than gray or baby blue, book a regular headshot booking.
what's the difference between headshots for all and a regular headshot booking?
Headshots for all shoots are free and last 15 minutes. If you want to have multiple wardrobe options or pick your own backdrop color, book a regular headshot booking with us to customize your shoot.
contact info
We offer email and text support.
Email: hey@soona.co. We respond to all emails within 24 business hours.
Text or call: Reach out to us at 512-270-3331. We do our best to respond to all texts within 1 hour. Monday-Friday 8am-4pm MST.
rescheduling + cancellations + refunds
Rescheduling: You may reschedule your shoot one time by emailing hey@soona.co no later than 2 business days before your booking. We’ll do our best to accommodate a better time.
Cancelations: Your booking is good for a full year from the date of purchase. Your booking deposit is non-refundable. If you'd like to cancel your booking: you will forfeit your deposit. Please reach out to hey@soona.co to cancel your booking. You can review our full terms here.
Refunds: soona does not provide refunds. If you are not thrilled with your content, we will make it right! Please reach out at hey@soona.co and we’ll work together to create content you love.
is it required for me to join my shoot?
We ask for participation on your shoot to ensure you can give real-time feedback to the crew. Please keep an eye out for an email with your scheduled shoot time. If the scheduled time does not work for you, please reach out to hey@soona.co as soon as possible. You may reschedule up to 2 business days before your shoot time.
how do I know if I need the styling pro service?
Your soona shoot includes one photographer. A stylist provides an extra pair of hands to assist with things like:
- 5+ items in a single shot
- Swatches or cosmetic textures
- Food or ingredients
- Apparel that needs to be steamed, styled, folded or pinned
- You want to recreate the style of a shot you saw somewhere else
After you book we review your goals and shot list. Some shoots may require the styling pro service to be executed successfully.
does soona provide models?
Yes! soona offers full body models, hand models, foot models and pet models. Learn more about soona’s models here. You will select your preferences via the pro services tab after you complete your booking.
you received my product - how long until we can shoot?
We aim to schedule your shoot as quickly as possible once we receive your product. This time can vary depending on lifestyle preference and pro-services. Shoots with pro services require additional coordination, which may extend the time to schedule your shoot. We recommend always selecting 3 models reflecting high availability. Please double check that you've filled out any and all forms on the pro services tab of your booking. You will receive an email confirmation once we have you on the calendar.