how does soona work?
Plan a shoot in minutes - not days
Share your goals & plan your shoot in just a few steps. Select & pay for models & upgrades at this time.
Join your shoot & approve selects in real-time
Attend the live shoot from the platform. Collaborate with your photographer & give approvals in real time.
Order assets & get edits in 24 hours
Purchase what you love for $39 per photo + editing and $93 per video clip. Get free editing & assets in 24 hours with the Standard plan.
Optimize & improve performance
Measure listing performance over time, get actionable recommendations & instantly generate brand-ready imagery using AI.
frequently asked questions about soona
why did soona create these?
soona created trend sets to simplify the process of content creation for businesses. by providing ready-made setups– businesses can save time and resources while still producing high-quality content.
Which AI tool is recommended for creating compelling product descriptions?
There are several AI tools available for creating product descriptions, each with its own strengths and weaknesses. We recommend using soona’s easy and free product description generator.
How do I format text in Amazon description?
Format text in your Amazon description with bullet points, short sentences, and styling options like bold, italic, and underline. Use styling to highlight key selling points and important information.
Which AI tool is recommended for creating compelling product descriptions on Shopify?
Many AI tools are available for creating compelling product descriptions on Shopify, each with its own set of strengths and weaknesses. Our recommendation is soona’s user-friendly and free Shopify product description generator.
What is ad design?
Ad design is the process of creating and arranging the visual elements of an advertisement. This involves layout, typography, color schemes, and imagery to ensure the ad is visually appealing and effectively communicates the intended message to the audience.
What is included in the $149 Studio Pass?
- The Studio Pass covers access to soona’s platform to plan your shoot, manage your content, access your live shoot. It also includes free access to all of soona’s backdrops, lifestyle spaces, props & creative talent.
- It also accommodates small product assembly, simple steaming of products and return handling
How do I know soona will “get” our brand?
Enterprise customers get dedicated account management that includes creative onboarding, customized platform setup, and pre-production with our crew to help us learn your brand and your needs. We make your brand standards visible and easy to share across your soona account and content, so they’re not just stuck in a slide deck or, worse, in someone’s head.
Once you integrate your Shopify and Amazon stores, your soona account will also feed in your product listings for a visual mood board of all your approved brand imagery. This serves as an essential onboarding resource, and helps us get more familiar with your brand as you develop more content in soona.
how does shipping work?
soona provides your first USPS label free! Click on the details tab of your booking and scroll down to the “ship your product” section. Click options + “create shipping label”.
What about return shipping?
During booking, you’ll share your preference for what to do with your product post-shoot.
Store: soona’s fast pass program stores your product and props in studio until your next shoot. $49 per month.
Return: We’ll send it right back for the cost of the label.
Discard: We’ll safely discard your product in a way that protects your brand.
do hand models arrive with manicures?
The hand model service includes clean and unpolished nails that are cared for by the model themselves at home. Your model's hands will be moisturized and cuticles trimmed. Nails will be free of dirt and no longer than 1 cm in length above the fingertip.
If you want a custom polished look - use our custom manicure service for $99 per model.
where do I ship?
after you book: your shipping address and unique reference # can be found on your booking details page. for more shipping questions see our full FAQs here.
what is the cost?
Trend is free to use! pay per creator you hire. credits start at $100.
How does a product description generator improve SEO rankings?
A product description generator can improve SEO rankings by creating unique content for each product, including relevant keywords. Search engines favor websites with high-quality, original content, and a product description generator can help make sure your website has unique product descriptions and keywords that drive organic traffic and conversion rates.
Can you use AI to write product descriptions for Amazon?
Yes, you can use an AI powered tool to generate content and write AI Amazon product descriptions. Each AI writing tool has its own unique strengths and weaknesses. We recommend soona’s user-friendly and free Amazon product description generator.
How does a Shopify product description generator improve SEO rankings?
A Shopify product description generator improves SEO rankings by efficiently crafting unique and high-quality content tailored to each product. It enhances listings with informative descriptions, ensuring products stand out and align with Shopify’s preference for original and valuable content. It also strategically incorporates relevant keywords and phrases to optimize your product’s visibility and rankings within the Shopify ecosystem.
Can we request a revision after receiving the content/edits? Will it incur an additional charge?
soona offers re-edits for all your edited content. You can submit a re-edit request by selecting the photo you’d like us to re-edit, click the “request re-edit” button and then write in the text box what you would like us to re-edit. The additional charge depends on the revisions you wish to create. Here’s more information about our premium photo edits.
What are soona ad content creative services?
soona’s professional ad content creative services offer a comprehensive suite of solutions to help businesses create high-quality, engaging advertisements. These services include professional photography, videography, styling, and editing, tailored to produce compelling ad content for various platforms including social media, websites, email, and more.
How do I know your photographers, models and stylists are the best of the best?
Our crew is made up of proven professionals with collective experience across thousands of brands and dozens of industries. We know our stuff when it comes to ecommerce channels and what sells where, and that expertise is baked into all our training, outputs, and tech.
We only hire photographers from the top 1.5% of all applicants and have built up a team of specialized stylists in apparel, pet, food, hair, makeup, set design, and more to serve a wide range of brands and production needs.
is it required for me to join my shoot?
We ask for participation on your shoot to ensure you can give real-time feedback to the crew. Please keep an eye out for an email with your scheduled shoot time. If the scheduled time does not work for you, please reach out to hey@soona.co as soon as possible. You may reschedule up to 2 business days before your shoot time.
can I create with Trend via my soona account?
not yet! right now you can create directly at Trend.io.
Are there any risks associated with using AI for writing product descriptions?
There are potential risks associated with using artificial intelligence for writing product descriptions, such as the risk of creating generic or inaccurate content. It's important to carefully review and edit any content generated by AI to ensure that it accurately reflects the product features and brand. Additionally, it's important to consider the ethical implications of using AI for content creation.
How does an Amazon product description generator improve SEO rankings?
An Amazon product description generator tool streamlines the process to create unique and high-quality descriptions tailored to each product. It optimizes product listings for conversion rates and overall performance with informative descriptions, ensuring your products not only stand out but also align with Amazon’s guidelines for character limit and other parameters. It also incorporates relevant keywords and phrases to optimize your product visibility and rankings in Amazon search results.
Are there any risks associated with using AI for writing product descriptions for Shopify?
Yes, there are risks associated with using AI for writing product descriptions for Shopify. One risk is the potential for generic or inaccurate content. It’s important to meticulously review and edit AI-generated content to ensure it accurately reflects both the product and brand.
What types of ad content can soona create?
soona can create a diverse range of visual ad content, including but not limited to:
- Product photography
- Videos
- Lifestyle photography
- Social media ads
- Banner ads
- Display ads
- Emails
- Text and SMS campaigns
How does pricing work?
Select a platform membership to get started. The Standard plan unlocks the most value! When you book, you'll pay for models, styling & services. After your shoot, you select & order the assets you love for $39 each + $9 premium edits (which are free for Standard members).
If you only need 1 booking, you can opt to pay the Studio pass fee for $149 per booking.
For ongoing content needs, soona's Enteprise pricing unlocks our best rates, dedicated teams & account management.
Are virtual productions even good? I like being on set.
You always have the option to attend in person on the day of your shoot or join remotely from inside the platform via our revolutionary virtual photoshoot. Either way, soona shoots are interactive, collaborative experiences where you'll be able to chat with the crew and give real-time feedback during the shoot. Just one of many reasons enterprise brands love our virtual shoots? They can keep their shoot going in the background and invite as many people as they want, without increasing their costs. So invite your agency partners. Your retail team. Your intern too. There is no limit to the number of seats who can attend a soona virtual shoot
what is a clip and what’s included?
Video clips are the starting and stopping of a recording up to 2 minutes long at one camera angle. Anything longer than 2 minutes will be split into multiple clips. Video clips are purchased a la carte for $93 each. We offer a $99 pro edit to combine multiple clips together into one edited video. The content we capture within a clip depends on your booking selection.
how can I book a stop motion video?
We have 1 stop motion pack that is available to book here. We have 3 other off menu custom stop motion options that you can view on our stop motion page.
Email us at hey@soona.co to let us know which one you'd like to book and we'll take care of the rest!
which video options can you book without a model?
We have a few video options that are possible without a model:
360 Spin: Your product under the bright lights on a 360-degree carousel
Stop motion: Animated photos of your product For any other video type: a hand or full body model is necessary to interact with your product.
Once you book your video with a model, you'll be prompted to select your top 3-5 model choices from soona's model collective.
can I capture photo and video in the same booking?
Photo and video shoots are booked separately to ensure there is enough time to achieve all your goals. Please create two separate bookings if you need both photo and video.
what type of video performs best in ecommerce?
Our video menu is based on the top-performing videos on ecommerce platforms. Explore this page to determine what is best for your product and audience.
Check out our most popular video: the how-to demo. This video is perfect for your product listing and social channels! Another ecommerce favorite is our 360-spin video.
how do I book this?
step 1 – choose your graphic from the gallery here
step 2 – after purchasing the Amazon infographic pack you’ll receive a link to our form that will collect the information we need to build this graphic including brand colors. fonts. logo. and copy.
step 3 – our team will take photos that are tailored to your product and the graphic you have chose. We will carefully select the best images from your gallery that fit the chosen graphic. You can then proceed to checkout with 10 images.
turnaround time: once we receive the copy & information to create your custom graphic it will be delivered within 48 hours after checkout.
how do I upload to Amazon?
how to upload + make interactive on amazon:
step 1: receive the zip file from the soona crew
step 2: the images will be compiled in a viewable order
step 3: upload into your Amazon seller portal
where do I ship?
after you book: your shipping address and unique reference # can be found on your booking details page. for more shipping questions see our full FAQs here.
what do I need to do?
after you book and ship your products: you'll receive an email with your 30-minute shoot date and time. we ask that you attend your virtual shoot from your dashboard so you can give real-time feedback.
what is the try soona pack?
this pack is the perfect way for new clients to try soona for FREE! this 30-minute shoot includes soona shooting your products against a white backdrop.
after you book and ship your products: we'll schedule your shoot (on average shoots are scheduled within 5-10 business days after products have arrive). your photographer will fill a virtual gallery with ecomm photos of your products. order the 5 you want for free. get edited photos in 24 hours! all other images in your gallery are available to shop for $39 + editing.
looking for a custom shoot where you can pick more backdrops and props? book here!
FAQs
you've got questions.
we've got the answers.
not seeing your question above? please email us at hey@soona.co and we will respond within 24 hours!