ghost mannequin refers to the post-production technique that removes a mannequin from a photo to achieve a seamless “floating” effect with your product. the final result showcases your products’ tailored shape and fit.

you can communicate live with stylists during the shoot on the kickoff call and live chat. please provide clear shot lists and shoot goals before your shoot so your stylist can review and execute your expectations.

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if you'd like to discuss your goals and have support building your shot list: add the producer pro service.

this pre-built photo shoot includes 6 photos that encapsulate all the angles of your product and 1 360 spin video clip to show off the details. perfect for starting or building a gallery of all your ecomm imagery needs.

non-furniture assembly is the service we require when your non-furniture product ships in multiple pieces and needs to be put together to a complete stage so it's shoot ready.

our in-studio crew will steam and prepare your items for your shoot.

if you would like to have the hair + makeup artist style a person on camera - please email hey@soona.co. 

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our team will assist in your booking process and source an artist that is comfortable being on camera to perform the tasks.

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note: an additional full body model fee will be required on top of the hair + makeup fee.

our crew will ensure your items are steamed before your shoot begins. they will also continue to steam your items during the shoot as needed.

stylists are essential for shoots with complex shot lists and stylized inspiration images. the photographer focuses on capturing high-quality images. the stylist artfully sets up scenes and adjusts your product and props to achieve your vision.

soona requires styling for the following shoot types:

• 5+ items styled in a single shot
• swatches to highlight texture or color
• food or ingredients styled with your product
• pinned and adjusted clothing and accessories
• bedroom scenes + other decorated lifestyle setups
• to recreate the style of a shot you saw somewhere else

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still not sure? email us at hey@soona.co with your vision or inspiration images and we’ll make a recommendation. after you book and we review your goals: we may require styling if we believe it’s essential to reaching your content goals.

ghost mannequins are a photo-based technique and are not available with our current video offering.

our crew will spend up to 1 hour for assembly before the shoot and up to 1 hour of disassembly after the shoot. if your products require more than 2 hours for assembly and disassembly - you may be required to add multiple furniture assembly add-ons.

stylists hand-select your items and drop them off at our studio before your shoot. 

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stay seasonally relevant and make your socials pop with this sweet Valentine’s Day pack. it includes 3 photos. a GIF. a hand model. and festive props!

an additional styling service is required to have your product styled in a lifestyle scene or with props during your shoot.

get ready to add some festive flair with our spring holiday pack. this pack includes 5 holiday-centric photos. a GIF. and a hand model. it is everything you need to make your spring holiday campaigns pop!

soona offers select FREE props for your shoots. if the prop you're requesting is not on our list - please plan to send us the prop(s) with your product.

if you're looking for food or beverages in your content: add on grocery shopping + your stylist will shop fresh items from local stores before your shoot starts.

furniture assembly is the service we require when your furniture product ships in multiple pieces and needs to be put together to a complete stage so it's shoot ready.

press on manicures can withstand small amounts of water, oil, creams or other wet products before the adhesive starts to loosen. if your shoot will require the nails to have excessive exposure to water, creams, or oils, we recommend booking a custom manicure.

a soona stylist brings your vision to life by serving as an extra pair of skilled hands and creative eyes during your shoot. they efficiently execute your shot list as quickly as possible resulting in eye-grabbing imagery that truly allows your product to shine and meets your brand goals.

yes! if you wish to have multiple colors showcased on your model’s nails at one time you must book with multiple press on sets (one for each color). then be sure to describe how you want the nails mixed + matched with as much detail as possible. the models will apply them according to the directions before the shoot begins.

we can steam mid to large size wrinkle prone items. we commonly steam:

• apparel
• bed sheets
• duvets
• pillow cases
• curtains
• table cloths
• fabric swatches

when an item is not available - our stylist will text you to offer a substitution or skip the item. you must opt-in to texting to receive stylists’ texts. 

you can check item availability at major grocery stores we frequently shop at: Whole Foods. Sprouts Farmers Market. Natural Grocers. Kroger. Safeway. Trader Joes. Target Grocery.

soona models arrive with natural hair + little to no makeup. all hair + makeup is done by the models at home before they arrive.

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if you wish to have the model’s hair or makeup styled professionally - you must book the hair + makeup service in addition to the full body model.

please share your product assembly instructions via email or ship them with your product.

on occasion we have other pet types beyond cats & dogs available. the other pet types available can vary. we recommend using filters during model selection to find our “other” pet types.