Enterprise packages and preferred credits are valid for 1 year from the date of purchase unless otherwise specified in a contract.

All stylists have access to 100+ different standard props available in our studios. Any props outside our prop list can be shipped to our studio. For any fresh ingredients and florals you need, you can book our grocery shopping service when you plan your shoot.

Every soona shoot includes one photographer. A stylist provides an extra pair of hands to assist with things like:

• 5+ items in a single shot
• Swatches or cosmetic textures
• Food or ingredients
• Apparel that needs to be steamed, styled, folded, or pinned
• Recreating the style of a shot you want to referencing

After you book a shoot, we’ll review your goals and shot list. Some shoots may require the styling pro service to be executed successfully.

We hire specialists in the same cities as our studios with years of experience working on successful content shoots for brands like yours. Whether they’re a stylist or photographer, they’re proven professionals in their area of expertise who show up to every shoot on time and ready to collaborate.

Always and forever. We’ve pre-negotiated standardized rates across our entire pro network so you never have to worry about the legal mumbo jumbo when you’re planning you’re shoot.

We have 700+ models in our network across a wide variety of ages, skin tones, and genders with profiles that include specific details, like measurements, piercings, location, and availability.

During model selection, when you book a shoot, we automatically filter for models available in the same city and day as your shoot. If you need a specific type of model, you can start your search from the model directory to browse all our models.

Sign up or log into your soona account to preview our Model Directory where you can view the details and availability for each model, and apply filters like model type and city to narrow your search.

You can book models directly from our directory or choose from available models near your assigned studio during the Model Selection step as you build your shoot in soona.

If you still have questions, you can email our support team at hey@soona.co or text us during support hours (Monday-Friday 8am-4pm MST) at 512-270-3331.

You can find your completed photos in the gallery tab of your soona booking. You will receive an automated email once your photos have been completed.

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We will aim to have your photos completed within 10 business days of the product’s arrival in our Denver studio. Once complete, you will receive an email that your photos are ready to download and use at iStock Gen AI!