soona is the world’s first virtual photo studio. we make it possible for brands create affordable photos fast. say hello to Obvi. Obvi has re-branded the way vitamins should look and feel. flavorful. youthful. healthy. together we bring their vision to life.
working with soona is easy
book
plan your shoot in just minutes! build your own photo or video shoot or select a pre-priced pack.
prep
finalize your shot list and select your models! ship us your products in order to get on the schedule.
attend
every shoot starts with a kickoff call. see content appear in real-time and give feedback through our live chat!
shop
only pay for what you love: $39 photos & $93 video clips. select edits during check out. get your content back in 24 hrs.
photo and video in 24 hours
at soona you only book what you need and buy what you love.
$39 / photos
with soona it's easy to create scroll-stopping product photos that fit any budget.
$93 / video clips
we'll capture all the angles during your shoot and you only buy what you love.
frequently asked questions about soona
how do I upload to Amazon?
how to upload + make interactive on amazon:
step 1: receive the zip file from the soona crew
step 2: the images will be compiled in a viewable order
step 3: upload into your Amazon seller portal
how do I book this?
step 1 – choose your graphic from the gallery here
step 2 – after purchasing the Amazon infographic pack you’ll receive a link to our form that will collect the information we need to build this graphic including brand colors. fonts. logo. and copy.
step 3 – our team will take photos that are tailored to your product and the graphic you have chose. We will carefully select the best images from your gallery that fit the chosen graphic. You can then proceed to checkout with 10 images.
turnaround time: once we receive the copy & information to create your custom graphic it will be delivered within 48 hours after checkout.
which video options can you book without a model?
We have a few video options that are possible without a model:
360 Spin: Your product under the bright lights on a 360-degree carousel
Stop motion: Animated photos of your product For any other video type: a hand or full body model is necessary to interact with your product.
Once you book your video with a model, you'll be prompted to select your top 3-5 model choices from soona's model collective.
how do I check out after my shoot to get a final edited video?
Select the bag icon in the top right corner of the video clips you'd like in your final edit. Add the $99 pro edit add-on to one of the clips in your bag. You may select other add-ons like music, text or graphics. Leave detailed notes about the order you'd like the clips in. Enter your payment info and checkout. We'll edit and deliver your final video asap.
what is a clip and what’s included?
Video clips are the starting and stopping of a recording up to 2 minutes long at one camera angle. Anything longer than 2 minutes will be split into multiple clips. Video clips are purchased a la carte for $93 each. We offer a $99 pro edit to combine multiple clips together into one edited video. The content we capture within a clip depends on your booking selection.
what are the premium video editing add-ons?
The $93 clip includes color correction and trimming your video + soona delivering an edited MP4.
Video clips are the start and stopping of a recording up to 2 minutes long at 1 camera angle. You can purchase the clips individually at $93 per clip and edit them on your own. Or a soona pro can edit your clips together for $93 per clip plus a $99 flat fee. We also have editing add-ons. You can also select pro services (such as a model or styling). This is a prepaid nonrefundable fee and cannot be applied to the purchase of content.
- Pro edit $99: if you are combining 2 clips or 20 clips into 1 final video
- Add music $49: you tell us the vibe. we’ll add a royalty-free song
- Add graphics $49: all logos and graphics must be provided by you! we’ll add to your edit
- Add line of text $9: each sentence or text call out is considered one line
- Crop video $49: first delivered drop is free! each additional crop is $49
If you become a subscriber, the all video premium edits (with the exception of pro-edits) will be FREE! Learn more here.
Read more about the video editing options here!
can I capture photo and video in the same booking?
Photo and video shoots are booked separately to ensure there is enough time to achieve all your goals. Please create two separate bookings if you need both photo and video.
who can apply?
Agencies, apps, marketplaces, and aggregators who want to help scale retail and ecommerce brands as much as we do.
how quickly will I hear back?
We’re a small but nimble team. Give us a few days after your application and we’ll be in touch.
how does soona track referrals?
We give you a unique URL to use which allows us to track a client’s conversion and transactions. If anything is done offline we will provide a form for you to complete to help us manually tag new customer referrals.
how often do I get paid?
soona is a unique blend of service and technology so we pay out quarterly.
what are the payment options?
Our enterprise plans include monthly payment plan options starting at $2k/month. Please reach out to sales@soona.co to learn more.
what is the difference between AI edits and premium edits?
Premium edits are completed by the soona post-production crew. AI edits are completed by you through our Media Editor tool.
what is a visual performance score?
visual performance is an overall measure of how well your listing’s images match Amazon’s best practices and guidelines. this score breaks down into 3 parts:
- image quality: do your image files meet the standard for technical and production quality?
- gallery count: does your gallery or carousel have Amazon’s recommended image count of at least 6 images?
- visual mix: does your listing use an optimal variety of content types?
how does the scoring work?
when you connect soona to an Amazon seller account - Listing Insights automatically scans and analyzes the images in each listing. using the power of AI we can help you identify problems and opportunities to improve each listing.
is this score created by Amazon?
no. soona developed this scoring system based on Amazon’s platform requirements. industry best-practices. and our expertise in content creation.
is this score connected to my sales performance?
soona does not factor your sales into our scoring system. it is purely an evaluation of the visual content.
will you support other e-commerce platforms (i.e. Shopify, Etsy, etc.)?
Listing Insights only supports Amazon at the moment but we are actively working to connect to other ecommerce platforms. for updates make sure to sign up for our waitlist.
can I compare my listing to a competitor’s listing?
we do not support the scoring or evaluation of competitor listings but are actively working on a feature to empower competitive analysis.
is the Media Editor tool free?
On a free subscription, you will have limited access to the soona Media Editor tool. You will be able to download low-res, watermarked assets. In order to download hi-res assets, you will have to be a paid subscriber. You can view our paid plans here.
how do I remove background from image?
- Upload your image to the soona Media Editor from your device or select an image from your soona gallery.
- Watch the magic
- Download your edited image
- Publish your image to your Amazon or Shopify store
how can I change the background color?
- Select an image to edit from the main gallery or from a booking gallery
- Select “change background color” from the left sidebar navigation
- Click “change background color”
- Enter a HEX code. Adjust hue / tint. Alter lightness and saturation. Reset adjustments.
- Click “save” and download your image
what file formats are supported by the Media Editor tool?
.jpg and .png are all supported by the Media Editor tool.
can I use Media Editor on mobile devices or is it desktop only?
You can access soona's Media Editor tools anywhere! Desktop and mobile support is now available for background color, remove background, and blur background functionalities.
is the Media Editor tool user-friendly for beginners or does it require advanced editing skills?
The Media Editor tool was designed to be user-friendly and intuitive. You do not need advanced editing skills to use it effectively. It is suitable for both beginners and experienced users alike.
how does editing work?
Start by filling out this form to let us know your editing needs. A crew member will confirm editing scope + cost. After that, receive your edits in 24-48 hours!
how do we choose/select background music for my video?
We license our background music through Artlist.io. Please browse this platform and let us know the song or soundtrack title and artist once you have made your selection.
Can we request a revision after receiving the content/edits? Will it incur an additional charge?
soona offers re-edits for all your edited content. You can submit a re-edit request by selecting the photo you’d like us to re-edit, click the “request re-edit” button and then write in the text box what you would like us to re-edit. The additional charge depends on the revisions you wish to create. Here’s more information about our premium photo edits.
When will we receive the edits?
We aim to deliver edited content within 24 hours upon receiving your photo or video order. This timeframe can vary. For infographics, the expected delivery time is within 48 hours.
how does model selection work?
Sign in, browse, and book with models from any city directly at book.soona.co/directory. Or, after your booking is made, you'll go through model selection which will surface the active models in the city your booking is assigned to. Filters are available for basic traits such as shoe size, skin tone, gender, age and more.
You'll use portfolio photos and model details to determine your top 2-3 model preferences. Then you'll describe any extra model details such as shaving, nail, and wardrobe needs. If you decide to send wardrobe, your chosen model's sizes will be surfaced.
From there, soona does the rest! We will communicate and coordinate with the model. You get to focus on shipping your product, building your shotlist, or any other prep.
what if I want the model to wear something other than the standard wardrobe?
Foot models will arrive with the standard wardrobe options and can feature any combination of those items: from bare legs + feet to long pants + shoes. Any additional wardrobe options (bottoms, socks, shoes, sandals, jewelry, etc.) should be sent to the studio with your product.
what about leg hair?
Generally, what you see is what you get! If the model has shaved legs in their modeling profile, they will arrive with shaved legs for the shoot. Alternatively, if they have leg hair, you can expect hair on the booking.
You may, however, indicate a shaved leg preference during model selection. Please note that a model could decide to not service bookings with shaved leg preferences different than what is shown in their profile.
what are the grooming standards for foot models?
soona foot models perform their own at-home self-care prior to the shoot. All are expected to arrive with well groomed, moisturized, and clean skin + nails.
For an extra polished look or to showcase your nail products, add the custom pedicure upgrade.