photo and video in 24 hours
at soona you only book what you need and buy what you love.

$39 / photos
with soona it's easy to create scroll-stopping product photos that fit any budget.

$93 / video clips
we'll capture all the angles during your shoot and you only buy what you love.
frequently asked questions about soona
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore
what do I need to do after I book?
After you complete your booking, complete the action items listed on the details tab of your booking. Once all of your action items are complete and we have your product in studio, we will get you on the schedule for our first available date and time.
is this score created by Amazon?
no. soona developed this scoring system based on Amazon’s platform requirements. industry best-practices. and our expertise in content creation.
how does the scoring work?
when you connect soona to an Amazon seller account - Listing Insights automatically scans and analyzes the images in each listing. using the power of AI we can help you identify problems and opportunities to improve each listing.
what is a visual performance score?
visual performance is an overall measure of how well your listing’s images match Amazon’s best practices and guidelines. this score breaks down into 3 parts:
- image quality: do your image files meet the standard for technical and production quality?
- gallery count: does your gallery or carousel have Amazon’s recommended image count of at least 6 images?
- visual mix: does your listing use an optimal variety of content types?
what is the difference between AI edits and premium edits?
Premium edits are completed by the soona post-production crew. AI edits are completed by you through our Media Editor tool.
what are the payment options?
Our enterprise plans include monthly payment plan options starting at $2k/month. Please reach out to sales@soona.co to learn more.
how often do I get paid?
soona is a unique blend of service and technology so we pay out quarterly.
how does soona track referrals?
We give you a unique URL to use which allows us to track a client’s conversion and transactions. If anything is done offline we will provide a form for you to complete to help us manually tag new customer referrals.
how quickly will I hear back?
We’re a small but nimble team. Give us a few days after your application and we’ll be in touch.
who can apply?
Agencies, apps, marketplaces, and aggregators who want to help scale retail and ecommerce brands as much as we do.
where should I post my content?
we specifically created these trendsets with social media channels. compelling ads. and website content in mind!
why did soona create these?
soona created trend sets to simplify the process of content creation for businesses. by providing ready-made setups– businesses can save time and resources while still producing high-quality content.
what are trend sets?
soona trend sets are expertly curated + ready-made scenes that include handpicked props to effortlessly immerse your products in the holiday spirit. our trend sets are designed to elevate your brand's presence. captivate your customers. and keep your holiday content preparations stress-free.
how will soona + Trend integrate?
the two platforms will become integrated over the next year. don’t worry - there’s more to come here!
how many creators are in the network?
over 1,000 approved creators have been hand-selected to join trend.io. it is up to you to choose how many different creators you want to work with based on your budget and needs.
can I create with Trend via my soona account?
not yet! right now you can create directly at Trend.io.
how do I get started with Trend?
- visit trend.io
- create a project
- review & approve content creator applications
- collaborate with creators with in-platform messaging and plan content delivery dates
- approve and download content to use where you need it with complete licensing rights
what kind of content can I get with Trend?
Trend is a self-serve platform that hosts a diverse creator network to create photo & video content used primarily for online stores. organic social media content. and paid ads.
how do packs work?
Packs have pre-defined shot lists curated by our team to meet both the creative and technical best practices of various marketplaces and industries. We've defined the number of assets and bundled in discounts based on platform recommendations.
what are the premium video editing add-ons?
The $93 clip includes color correction and trimming your video + soona delivering an edited MP4.
Video clips are the start and stopping of a recording up to 2 minutes long at 1 camera angle. You can purchase the clips individually at $93 per clip and edit them on your own. Or a soona pro can edit your clips together for $93 per clip plus a $99 flat fee. We also have editing add-ons. You can also select pro services (such as a model or styling). This is a prepaid nonrefundable fee and cannot be applied to the purchase of content.
- Pro edit $99: if you are combining 2 clips or 20 clips into 1 final video
- Add music $49: you tell us the vibe. we’ll add a royalty-free song
- Add graphics $49: all logos and graphics must be provided by you! we’ll add to your edit
- Add line of text $9: each sentence or text call out is considered one line
- Crop video $49: first delivered drop is free! each additional crop is $49
If you become a subscriber, the all video premium edits (with the exception of pro-edits) will be FREE! Learn more here.
Read more about the video editing options here!
how do I check out after my shoot to get a final edited video?
Select the bag icon in the top right corner of the video clips you'd like in your final edit. Add the $99 pro edit add-on to one of the clips in your bag. You may select other add-ons like music, text or graphics. Leave detailed notes about the order you'd like the clips in. Enter your payment info and checkout. We'll edit and deliver your final video asap.
what is a clip and what’s included?
Video clips are the starting and stopping of a recording up to 2 minutes long at one camera angle. Anything longer than 2 minutes will be split into multiple clips. Video clips are purchased a la carte for $93 each. We offer a $99 pro edit to combine multiple clips together into one edited video. The content we capture within a clip depends on your booking selection.
how can I book a stop motion video?
We have 1 stop motion pack that is available to book here. We have 3 other off menu custom stop motion options that you can view on our stop motion page.
Email us at hey@soona.co to let us know which one you'd like to book and we'll take care of the rest!
which video options can you book without a model?
We have a few video options that are possible without a model:
360 Spin: Your product under the bright lights on a 360-degree carousel
Stop motion: Animated photos of your product For any other video type: a hand or full body model is necessary to interact with your product.
Once you book your video with a model, you'll be prompted to select your top 3-5 model choices from soona's model collective.
can I capture photo and video in the same booking?
Photo and video shoots are booked separately to ensure there is enough time to achieve all your goals. Please create two separate bookings if you need both photo and video.
what type of video performs best in ecommerce?
Our video menu is based on the top-performing videos on ecommerce platforms. Explore this page to determine what is best for your product and audience.
Check out our most popular video: the how-to demo. This video is perfect for your product listing and social channels! Another ecommerce favorite is our 360-spin video.
how do I book this?
step 1 – choose your graphic from the gallery here
step 2 – after purchasing the Amazon infographic pack you’ll receive a link to our form that will collect the information we need to build this graphic including brand colors. fonts. logo. and copy.
step 3 – our team will take photos that are tailored to your product and the graphic you have chose. We will carefully select the best images from your gallery that fit the chosen graphic. You can then proceed to checkout with 10 images.
turnaround time: once we receive the copy & information to create your custom graphic it will be delivered within 48 hours after checkout.
how do I upload to Amazon?
how to upload + make interactive on amazon:
step 1: receive the zip file from the soona crew
step 2: the images will be compiled in a viewable order
step 3: upload into your Amazon seller portal
where do I ship?
after you book: your shipping address and unique reference # can be found on your booking details page. for more shipping questions see our full FAQs here.