how does soona work?
Plan a shoot in minutes - not days
Share your goals & plan your shoot in just a few steps. Select & pay for models & upgrades at this time.
Join your shoot & approve selects in real-time
Attend the live shoot from the platform. Collaborate with your photographer & give approvals in real time.
Order assets & get edits in 24 hours
Purchase what you love for $39 per photo + editing and $93 per video clip. Get free editing & assets in 24 hours with the Standard plan.
Optimize & improve performance
Measure listing performance over time, get actionable recommendations & instantly generate brand-ready imagery using AI.
frequently asked questions about soona
what's the difference between headshots for all and a regular headshot booking?
Headshots for all shoots are free and last 15 minutes. If you want to have multiple wardrobe options or pick your own backdrop color, book a regular headshot booking with us to customize your shoot.
rescheduling + cancellations + refunds
Rescheduling: You may reschedule your shoot one time by emailing hey@soona.co no later than 2 business days before your booking. We’ll do our best to accommodate a better time.
Cancelations: Your booking is good for a full year from the date of purchase. Your booking deposit is non-refundable. If you'd like to cancel your booking: you will forfeit your deposit. Please reach out to hey@soona.co to cancel your booking. You can review our full terms here.
Refunds: soona does not provide refunds. If you are not thrilled with your content, we will make it right! Please reach out at hey@soona.co and we’ll work together to create content you love.
can I pick a different background color?
You have two color options! Gray or baby blue. You can view all of our backdrops here. If you want a color other than gray or baby blue, book a regular headshot booking.
can I bring a friend or team or pet for a group shot?
Headshots for all is about YOU! If you'd like to bring a friend or pet, create a regular headshot booking and we’ll have fun with everyone.
how many headshots can I get?
You will receive one free headshot! You can buy additional photos for $39 each.
how do I add a promo code?
Enter the promo code on the downpayment screen where it says “promo code”. Make sure to enter this code when booking (NOT when checking out after a shoot). You can apply one promo per build your own booking and cannot apply a promo to an existing booking.
how do I join my live shoot?
At your shoot time, join your crew by clicking into your booking, and then on the little blue chat bubble on the bottom right hand screen. Your crew will be there waiting for you! Please note: this chat is only available during the live shoot. If you need to reach crew prior to or after your booking, please email hey@soona.co.
what is the usage policy?
When you purchase content you purchase the license to use the photos in perpetuity. In other words: anywhere for any amount of time! This includes our models as well!
To dig into this more, it's in section 5 of our terms 🤓
can my team members join the shoot too?
Absolutely! Sign into your account, select "view account profile" and scroll down. There is a "contributors" section where you can add teammates. They will need to accept the invite and create a profile with the email address you added.
can I edit or cancel my order?
If you need to make changes to your order: please email hey@soona.co asap and we will do our best to accommodate changes. We cannot make changes to your order after your edits have been delivered. soona does not provide refunds.
can I reschedule or cancel my headshots for all booking?
There is no canceling or rescheduling of the free headshots for all bookings.
how do I know if I need the styling pro service?
Your soona shoot includes one photographer. A stylist provides an extra pair of hands to assist with things like:
- 5+ items in a single shot
- Swatches or cosmetic textures
- Food or ingredients
- Apparel that needs to be steamed, styled, folded or pinned
- You want to recreate the style of a shot you saw somewhere else
After you book we review your goals and shot list. Some shoots may require the styling pro service to be executed successfully.
what is fast pass?
With the fast pass you can:
- Store your package at the soona studio
- Get fast pass access to scheduling
Fast Pass allows up to two 20 x 20 x 20 boxes. Oversized items are subject to additional fees. The $49 recurring fee is billed monthly on the day you signed up to the last card on file. Should you cancel storage prior to the end of the month there is no proration in billing.
Note: when making your next booking: select the “my product is already at soona” option.
After you create your booking: under the “ship your products” tab please click “options” and then “use stored products” to let us know which of your stored products we’ll be using on that shoot. Your shoot cannot be scheduled without this!
if I choose grocery shopping: can soona just pick out things for my shoot?
We want to get exactly what you want for your shoot! We'll send a form for you to fill out and make a shopping list for us. Need some ideas? Check out our inspiration page to see what's possible at soona.
Please note: fresh ingredients are sourced at local grocery stores near each studio. Seasons can affect which fruits, vegetable, plants, or flowers are available.
what if i want to show more than just hands during the shoot?
The hand model pro service is just for hands. Please choose a full body model if you’d like to show any parts of the torso, legs, back, or face! If you need just lower legs and feet, you can book a foot model.
does styling include props?
Stylists have access to our standard studio props! Any props outside this list can be shipped to our studio. Book our grocery shopping services for any fresh ingredients you may need.
Can I bring my own model?
You may source and bring in your own model to soona shoots. If you choose to do so, soona will not be responsible or a part of any sourcing efforts, shoot coordination, or contract negotiations.
If you book with a soona model, coordination and full usage rights are included in the cost.
What differentiates a high-quality product description on Amazon from a mediocre one?
A high quality Amazon product description is informative, engaging, and persuasive. It precisely outlines the product’s features and benefits while accentuating distinctive selling points. Conversely, a mediocre Amazon product description may be generic, lack essential details, and fail to effectively convey the product’s value.
How can I ensure AI-generated product descriptions on Amazon remain brand-consistent?
To make sure your AI Amazon product description is brand-consistent, establish explicit guidelines and standards for content creation. These guidelines should encompass aspects such as brand voice and tone, style, and messaging. You should also review and edit AI-generated content to align it with brand values and messaging, ensuring a cohesive and authentic representation. It can be time-consuming but it’s worth it!
How can I make sure AI-generated product descriptions are brand-consistent?
To ensure brand consistency when using AI-generated product descriptions, establish clear guidelines and standards for content creation. This can include guidelines for your brand’s tone of voice, style, and messaging—for example, you might have a casual, conversational tone as opposed to a formal, business tone. Additionally, it’s important to review and edit any content generated by AI to ensure it accurately reflects your values and messaging.
What differentiates a high-quality product description from a mediocre one?
High quality product descriptions are informative, engaging, and persuasive. It accurately describes the product’s features and benefits, while also highlighting its unique selling points in an effort to boost sales. A mediocre product description may be generic or lack detail, and may not effectively communicate the value of the product.
Are there any risks associated with using AI for writing product descriptions?
There are potential risks associated with using artificial intelligence for writing product descriptions, such as the risk of creating generic or inaccurate content. It's important to carefully review and edit any content generated by AI to ensure that it accurately reflects the product features and brand. Additionally, it's important to consider the ethical implications of using AI for content creation.
How does a product description generator improve SEO rankings?
A product description generator can improve SEO rankings by creating unique content for each product, including relevant keywords. Search engines favor websites with high-quality, original content, and a product description generator can help make sure your website has unique product descriptions and keywords that drive organic traffic and conversion rates.
Which AI tool is recommended for creating compelling product descriptions?
There are several AI tools available for creating product descriptions, each with its own strengths and weaknesses. We recommend using soona’s easy and free product description generator.
What are the key elements of an effective product description?
An effective product description should be clear, concise, and informative. It should accurately describe product details, including key features, benefits, and uses. Write product descriptions in a way that appeals to your target audience and highlights the unique selling points of the product.
FAQs
you've got questions.
we've got the answers.
not seeing your question above? please email us at hey@soona.co and we will respond within 24 hours!
