refund and cancellation policy

your booking deposit is non-refundable. if your shoot time does not work: you may reschedule your shoot by emailing hey@soona.co no later than 2 business days before your booking. you can choose a new date and time within 10 business days pending studio availability. you may also cancel your shoot.

attendance is required on all in-studio and virtual shoots. if you fail to show up or are more than 15 minutes late to your in-studio or virtual appointment: your booking will be canceled.

soona does not provide refunds.