I have more questions. How can I talk with someone at soona?

You can reach out to our experts here.

How long does it take to get the content?

Create your campaign, hire creators and ship quickly to maintain momentum. Once the creator receives the product, you can expect see content uploaded to the soona platform within 7 days.

How much control do I have over the content produced?

The brands who have the most success on soona are collaborative in philosophy. You’ll be able to choose the category of content you need and outline key elements you need to see executed on. It’s important to remind yourself of the reasons you are drawn to the creators you choose to work with. Be sure your ideas are infused into their creative process without taking over the show so to speak. This mindset will generate the most authentic and impactful photos and videos by a long shot.

Where can I use my UGC content?

Every piece of content you approve is fully licensed to you. Use it on your website, social media, Amazon, TikTok shop, etc. 

How many creators are in the network?

We have hundreds of creators in the network and are constantly growing. Because we hand-pick and highly vet out creators, we only accept about 35% of applications we receive. We do this in order to guarantee quality from the creators that are in the network. 

Who creates the content?

Real humans from the soona crew have hand picked every creator in the network. Every type of person: race, gender, shape, size, age, interests etc. can be found in our network. These people are passionate content creators who will read your project outline and apply to work with you.

The price of content is consistent and guaranteed.

How does pricing work?

soona UGC pricing is dependent on the creator level you select. We’ve pre-negotiated the rates to collaborate with every creator in our network. This saves you time, money, and the painful hassle of negotiation. soona has a network of people with varying skill levels all of which fall into a set price range.

Video prices range from $89/video to $259/video.

How do I get started?

  1. Create a campaign on book.soona.co
  2. Review & approve creator applications or explore our Talent directory and invite creators to apply 
  3. Ship your products directly to the creators
  4. Collaborate with creators with our in-platform messaging
  5. Approve & download content to use where you need it with complete licensing rights.
  6. Hire your favorite creators again and again!

What is soona UGC?

soona is the only platform combining studio production and authentic UGC in one place. Customers love using soona to create photos & videos for their online stores, organic social media content, and/or paid ads. With our diverse and highly vetted hand-selected creator network, soona UGC allows companies to get content they need to relate to their audiences and drive sales.