privacy policy

PURPOSE OF THE PRIVACY POLICY.

 

We are committed to respecting and protecting your privacy rights, and we created this Privacy Policy to give you (the user) notice of how your private information will (and will not) be used by us in connection with our website (www.soona.co) and our mobile app together with its subdomains, content and services. In simplified form (greater detail is below), our policy can be summarized as follows:

  1. We may collect some information on you, but you control how much you share about yourself.
  2. We do not collect information from children under 13 years of age.
  3. We take your information seriously.
  4. We will not sell or rent your personally identifiable information but may share with our vendors, suppliers and partners in connection with the services you are seeking.
  5. If we use a third party to assist us, they will be bound to protect your information.
  6. We may aggregate information.
  7. In certain legal situations, we may be compelled to disclose your personal information, but we will let you know if that occurs.
  8. If you are outside the United States, you understand and agree that we may store your information in the United States.

THIS PRIVACY POLICY APPLIES TO THE WEBSITES AND APP WHERE IT APPEARS.

 

This policy describes how we treat personal information on the websites and mobile apps where it appears (the “Platforms”). By interacting with us, you consent to these practices. This privacy policy applies to how we use your information

WE COLLECT INFORMATION FROM AND ABOUT YOU.

 

We may collect contact information and personal information on the Platforms. For example, we may collect your email address when you use the Platforms. We also collect your name, phone number and address if you register with us.

We may collect information about your device and Internet usage. If you use the Platforms, we might collect information from your computer or phone. We may also collect information about the parts of our Platforms you use or third party apps or websites you visit when you leave our Platforms.

We may work with third parties who collect information about you when you use our app. We may collect other information.For example, we may collect your location using GPS, a cellular network location, Wi-Fi networks, browser services, or information you provide. We might look at how often you use the Platforms.

When you use the Platforms, we may collect your information including:

  • Personal identifiers such as your name, address, phone number, email address, photo,biographical information, username, and password;
  • Professional or employment-related information;
  • Social media profiles;
  • Financial Information such as billing name and address, credit or debit card number, or bankaccount information;
  • Device and usage information such your history, user session information, IP address,browser type, domain names, access times, and referring website addresses;
  • Interaction with the Platforms; and,
  • User submissions including your ratings, tips, updates, alerts, comments, feedback, or anyother information that you voluntarily provide (your “Submissions”).

WE COLLECT INFORMATION IN DIFFERENT WAYS.

 

We collect information directly from you. For example, we collect information if you register on the Platforms or use our apps and services.

We collect information from you passively. For example, we may collect information from your phone, like your UDID. Our vendors might also use scripts or other tools to track your activities on our Platform. They may do this to make sure our Platforms function properly.

We may get information about you from third parties. For example, our affiliates or partners may give us information about you. If our Platforms have social media or other app integrations, such third parties may also give us information about you.

We combine information. For example, we may combine information that we have collected offline with information we collect online. Or we may combine information we collect from you with information we receive from third parties.

We use information as disclosed and described here. We use information to administer the Platforms.

We use information to respond to your requests or questions. For example, we might use your information to respond to your customer feedback.

We use information to communicate with you about your account or our relationship. We may contact you about our account or feedback. We might also contact you about this Policy or our Terms.

We use information to improve our products and services. We may use your information to make our website, apps and products better. We might use your information to customize your experience with us.

We use information for security purposes. We may use information to protect our company, our customers, and our websites and apps.We use information for marketing purposes.For example, we might provide you with information about new products and special offers from us. We might also use your information to serve you ads about products and offers. We might tell you about new features or updates. These might be third party offers or products we think you might find interesting. To manage this, read the choices section below. We may also use push notifications on our mobile apps.

We use information as otherwise permitted by law.

We maintain reasonable administrative and technical safeguards to protect your personal information. We will retain your personal information for as long as you use our Platforms and for a reasonable time thereafter.

WE MAY SHARE INFORMATION WITH THIRD PARTIES.

 

We will share information with individuals and companies that you have designated. We do not otherwise sell, trade, or transfer to outside parties your personally identifiable information, except as set forth below.

We will share information with our vendors and partners. These are third parties who perform services on our behalf or who help us to improve our website and products.For example, we may share information with vendors who send emails for us.

We will share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may share it if a government agency or investigatory body requests. We might share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business was sold, we may share information as part of that transaction.

We may share your contact information with other users. You have the ability to opt out of this sharing if you like.

We may share information for other reasons we may describe to you.

YOU HAVE CERTAIN CHOICES ABOUT SHARING AND MARKETING PRACTICES.

 

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, follow the instructions in any promotional message you get from us.Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions.

You can opt out of the disclosure or sale of personal information.

You can request the deletion of your personal information. When you submit information through the Platforms, you can access, update, and delete it by logging into your account or by contacting customer service. We may maintain a copy of the original version of your information in our records. If you would like us to delete your user-provided data that you have provided via the Platforms, please contact us at hey@soona.com. Please note that some or all of the user-provided data may be required for our Platforms to function properly.

If you use the social networking connection functions offered through the Platforms, you may manage the information that is shared with us through your social network accounts.

You can control cookies and tracking tools. Our Platforms use cookies, tags, and similar tracking technologies to improve functionality, monitor site activity, remember who you are, and customize your user experience. These include our own first-party cookies as well as the third-party cookies of our business and marketing providers. Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go here. Why? Because flash cookies cannot be controlled through your browser settings.

Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.

You can control tools on your mobile devices. For example, you can turn off the GPS locator or push notifications on your phone.

YOUR CALIFORNIA PRIVACY RIGHTS.

 

If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email at hey@soona.co, or write to us at the address listed below. Indicate in your letter that you are a California resident making a “Shine the Light” inquiry.

Third party information you provide. You hereby represent and warrant that you have obtained the written consent of any applicable third-parties, whose data and personal information will be used by you, as the use of such data is related to any of the Platforms.

These sites and apps are not intended for children. Our Platforms are meant for adults. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us at hey@soona.co. You can also write to us at the address listed at the end of this policy. Please mark your inquiries “COPPA Information Request.” Parents, youcan learn more about how to protect children’s privacy on-line here.

We store information in the United States. Information we maintain may be stored both within and outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection as those in your country.

We use standard security measures. The Internet and mobile apps are not 100% secure. We cannot promise that your use of our Platforms will be completely safe. We encourage you to use caution when using apps and the Internet. This includes not sharing your passwords. To learn more about how to protect yourself online, visit www.ftc.gov. We keep personal information as long as it is necessary or relevant for the practices described in this Policy. We also keep information as otherwise required by law.

We may link to other sites or have third party services on our Platforms we don’t control. Our Platforms may have links to websites we do not control. Our Platforms may also have plugins or host other third party services that we don’t control. This policy does not apply to the privacy practices of those websites or third parties. When you interact with those websites or third parties, they may collect information from you. Read the privacy policy of other websites carefully. We are not responsible for these third party practices.

FEEL FREE TO CONTACT US IF YOU HAVE MORE QUESTIONS.

 

If you have any questions about this Policy or want to correct or update your information, please email us at hey@soona.co.

You can also write to us at: soona Co., 1235 S. Broadway, Denver, Colorado 80210.

WE MAY UPDATE THIS POLICY.

 

This Privacy Policy may be updated from time to time, but the changes will not apply retroactively. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our website and apps. Please check our website and apps periodically for updates.

© 2020 soona Co. All rights reserved

soona