‍how to upload + make interactive on amazon:

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step 1: receive the zip file from the soona crew

step 2: the images will be compiled in a viewable order

step 3: upload into your Amazon seller portal

step 1 – choose your graphic from the gallery here 

step 2 – after purchasing the Amazon infographic pack you’ll receive a link to our form that will collect the information we need to build this graphic including brand colors. fonts. logo. and copy.

step 3 – our team will take photos that are tailored to your product and the graphic you have chose. We will carefully select the best images from your gallery that fit the chosen graphic. You can then proceed to checkout with 10 images. 

turnaround time: once we receive the copy & information to create your custom graphic it will be delivered within 48 hours after checkout.

We have a few video options that are possible without a model:

‍360 Spin: Your product under the bright lights on a 360-degree carousel
‍Stop motion: Animated photos of your product For any other video type: a hand or full body model is necessary to interact with your product.

Once you book your video with a model, you'll be prompted to select your top 3-5 model choices from soona's model collective.

Select the bag icon in the top right corner of the video clips you'd like in your final edit. Add the $99 pro edit add-on to one of the clips in your bag. You may select other add-ons like music, text or graphics. Leave detailed notes about the order you'd like the clips in. Enter your payment info and checkout. We'll edit and deliver your final video asap.

Video clips are the starting and stopping of a recording up to 2 minutes long at one camera angle. Anything longer than 2 minutes will be split into multiple clips. Video clips are purchased a la carte for $93 each. We offer a $99 pro edit to combine multiple clips together into one edited video. The content we capture within a clip depends on your booking selection.

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The $93 clip includes color correction and trimming your video + soona delivering an edited MP4. 

Video clips are the start and stopping of a recording up to 2 minutes long at 1 camera angle. You can purchase the clips individually at $93 per clip and edit them on your own. Or a soona pro can edit your clips together for $93 per clip plus a $99 flat fee. We also have editing add-ons. You can also select pro services (such as a model or styling). This is a prepaid nonrefundable fee and cannot be applied to the purchase of content.

• Pro edit $99: if you are combining 2 clips or 20 clips into 1 final video
• Add music $49: you tell us the vibe. we’ll add a royalty-free song
• Add graphics $49: all logos and graphics must be provided by you! we’ll add to your edit
• Add line of text $9: each sentence or text call out is considered one line
• Crop video $49: first delivered drop is free! each additional crop is $49

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If you become a subscriber, the all video premium edits (with the exception of pro-edits) will be FREE! Learn more here.
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Read more about the video editing options here!

Photo and video shoots are booked separately to ensure there is enough time to achieve all your goals. Please create two separate bookings if you need both photo and video.

Agencies, apps, marketplaces, and aggregators who want to help scale retail and ecommerce brands as much as we do.

We’re a small but nimble team. Give us a few days after your application and we’ll be in touch. 

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We give you a unique URL to use which allows us to track a client’s conversion and transactions. If anything is done offline we will provide a form for you to complete to help us manually tag new customer referrals.

soona is a unique blend of service and technology so we pay out quarterly. 

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Our enterprise plans include monthly payment plan options starting at $2k/month. Please reach out to sales@soona.co to learn more.

Premium edits are completed by the soona post-production crew. AI edits are completed by you through our Media Editor tool.

visual performance is an overall measure of how well your listing’s images match Amazon’s best practices and guidelines. this score breaks down into 3 parts: 

1. image quality: do your image files meet the standard for technical and production quality?
2. gallery count: does your gallery or carousel have Amazon’s recommended image count of at least 6 images?
3. visual mix: does your listing use an optimal variety of content types?

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when you connect soona to an Amazon seller account - Listing Insights automatically scans and analyzes the images in each listing. using the power of AI we can help you identify problems and opportunities to improve each listing.

no. soona developed this scoring system based on Amazon’s platform requirements. industry best-practices. and our expertise in content creation.

soona does not factor your sales into our scoring system. it is purely an evaluation of the visual content.

Listing Insights only supports Amazon at the moment but we are actively working to connect to other ecommerce platforms. for updates make sure to sign up for our waitlist.

we do not support the scoring or evaluation of competitor listings but are actively working on a feature to empower competitive analysis. 

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On a free subscription, you will have limited access to the soona Media Editor tool. You will be able to download low-res, watermarked assets. In order to download hi-res assets, you will have to be a paid subscriber. You can view our paid plans here.

1. Upload your image to the soona Media Editor from your device or select an image from your soona gallery.
2. Watch the magic
3. Download your edited image
4. Publish your image to your Amazon or Shopify store

1. Select an image to edit from the main gallery or from a booking gallery
2. Select “change background color” from the left sidebar navigation
3. Click “change background color”
4. Enter a HEX code. Adjust hue / tint.  Alter lightness and saturation. Reset adjustments. 
5. Click “save” and download your image

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.jpg and .png are all supported by the Media Editor tool.

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You can access soona's Media Editor tools anywhere! Desktop and mobile support is now available for background color, remove background, and blur background functionalities.

The Media Editor tool was designed to be user-friendly and intuitive. You do not need advanced editing skills to use it effectively. It is suitable for both beginners and experienced users alike.